Our promise
Every installation carried out by Migss Interiors is covered by a ten-year workmanship guarantee. This guarantee reflects our confidence in the standard of our work and the training of our team. It applies to all labour carried out directly by Migss Interiors operatives across bathroom, kitchen, and interior renovation projects, including home cinema, media wall, dressing room, and smart automation installations.

What is covered
The guarantee covers defects arising from the quality of our installation work, including:

1. Plumbing connections and pipework carried out during the project

2. Tiling, including adhesion, levelling, and grouting

3. Waterproofing, tanking, and floor falls in wet rooms and tanked showers

4. Electrical connections made as part of the installation

5. Joinery and fitted carpentry

6. Fitting and setting of sanitaryware, fixtures, and cabinetry supplied and installed by Migss Interiors

Where a defect is found to result from our workmanship, we will return to assess and repair it at no cost to the client.

What is not covered
This guarantee does not cover:

1. Manufacturer defects in products or materials, which are covered separately under the relevant product warranty

2. Damage caused by misuse, neglect, or lack of routine maintenance

3. Normal wear and tear

4. Work carried out, repaired, altered, or interfered with by anyone other than a Migss Interiors operative

5. Damage caused by other trades not engaged by Migss Interiors

6. Faults arising from materials supplied by the client rather than Migss Interiors

7. Sealant and silicone maintenance, which is the client's responsibility to maintain under standard terms. Clients who have purchased a Migss Interiors aftercare package are covered for sealant and silicone maintenance as set out in that package.
    

Duration
This guarantee runs for ten years from the date of practical completion, as recorded on the client's completion certificate.

Making a claim
To make a claim under this guarantee:

1. Contact Migss Interiors at info@migssinteriors.com with your name, project address, and a description of the issue

2. Where possible, include photographs of the affected area

3. We will respond within 48 hours to acknowledge your claim and arrange an assessment

4. Where a claim is valid, we will agree a timeline for repair with you directly
    

Conditions
This guarantee becomes void if the work is repaired, modified, or interfered with by anyone other than a Migss Interiors operative. It applies to the original client named on the project contract and does not automatically transfer to a new owner of the property unless otherwise agreed in writing.

Your statutory rights
This guarantee is in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015, including the right to repeat performance where a service has not been carried out with reasonable care and skill.